Why is my cartridge not vaporizing?

If your cartridge is not vaporizing it may be due to poor battery connection. The atomizer (metal connection plate) is designed to move up and down to accommodate different cartridges with different depths. Loss of contact can happen when the cartridge is...

Why is my joint not staying lit?

Sometimes the flower is rolled too tight causing less airflow throughout the joint. If you find this happens to you, you can loosen the flower by rolling the joint between your index finger and thumb, or palms, for about 14-15 seconds. As if you were lengthening a...