Raw Garden Return & Exchange Policy
Raw Garden is committed to providing our customers with excellent products. If you are unsatisfied with your product we will take care of the issue immediately. For any concerns, device, or troubleshooting issues, please email email@example.com.
Conditions For Return
We accept returns for 14 days from the date of your order. Products must meet the following conditions to be eligible for a refund or exchange:
Product(s) must be in original and brand new condition
Item was damaged
Product will not turn on and/or charge
Contents is leaking from the product
Defective/damaged items must be reported within 14 days of purchase.
How to Return
Please contact customer support by filling out the form below. You will be asked to provide the following:
- Receipt of purchase
- Location of purchase
- Photo of products that you wish to return
- If defective, please send a video of what is wrong with the product(s)
- Reason for return
Please allow 5-7 business days for the proper processing of your return or exchange.